Return and Repair Order Form - Chrysler - all incl. JEEP Applications
Please read the entire page. Fill in first and then print this order form and send along with the old part.
The price for remanufacturing your old computer is $199.99 . It includes FREE return economy shipping to any USA address. Information about your vehicle:
VIN:
year:
make:
Model:
Engine Size:
transmission
Drive
Emissions , i.e. if vehicle was sold originally in CA
Please describe below what is the problem with the vehicle and why do you think it is the computer failing.
Also include any trouble codes, if any. You may attach a separate sheet of paper if necessary.
Information about you:
Name - First and Last:
Daytime Telephone:
email address:
Address (line 1):
Address (line 2):
City, State, Zip:
Credit card Type:
Credit card Number:
Credit card Exp. Date:
Credit card Exact name:
Billing address if different:
If paying by check please make a money order/check payable to: M & S Express for $189.99 (5% discount) and mail together with the old part and this printed page.
Send the completely filled printout together with the old part to:
M & S Express, LLC
ATTN: R&R
36 Jensen Rd
Watertown, MA 02472
Important Considerations you must read and understand before you send us the old part for remanufacturing:
You must send the old part first together with payment. If you want to find a remanufactured part without sending the old part first click here
When we receive the part we shall identify it and match against the submitted vehicle information. If we have the part in stock we shall send it the next business day from existing stock supply. If we do not have it we shall remanufacture yours and send it back to you.
You may expect to receive your computer normally back within 14 days (shipping time to us: 2-4 days; remanufacturing process: 3-5 business days; return shipping: 2-4 days)
Return shipping is by UPS ground or US priority mail for addresses outside continental USA.
All parts are warranted for 12 000 miles / 12 months by the manufacturer only. The limitted warranty includes only the intended original use of the part, any modifications or uses for racing, offroading, etc. voids the warranty. You must use the proper equipment to test all vehicle circuits before installing the new part. If you use the computer to test the vehicle components the warranty is void.
Statistics shows that in 95% of the cases the old parts are repairable. Parts are not repairable if they are missing parts, or were physically abused including burning, flooding, acid spills, etc. In general computers almost never fail by themselves and we mean it. It is some other component that has failed or the part was abused or not used according to specifications (racing) when the computer has failed.
If the part is not repairable we shall contact you to ask what to do. If you want the part returned to you, you must pay the return shipping.
If you send us a good part but you think it is defective you will incur the minimum test fee of $99 + return shipping. It happens more often than you may think. Therefore make sure it is the computer that has failed before sending it for repair.
Note that some domestic vehicles made by a foreign manufacturer like dodge stealth (mitsubishi), geo prizm (toyota) and many others are classified as foreign vehicles for the purpose of this service.
